Since opening its shiny new doors in June, the Cardiff Bus Interchange has been buzzing with activity, now welcoming up to 9,000 passengers a day. Thanks to the addition of 14 new bus services in September, the number of buses using the interchange has jumped from 1,830 to 3,476 a week, packing in even more passengers—between 8,000 and 9,000 a day, to be exact. Talk about a success story.
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| Welsh Government |
With these new services, passengers now have double the number of destinations to choose from. They can zip around Cardiff and even head out to nearby Newport. And if that wasn’t enough to get you excited, First Cymru Bus will join the party on 5th January 2025, offering routes to the Vale of Glamorgan and Porthcawl. This will bring the total number of services up to a grand total of 31.
Funded by the Welsh Government, Cardiff Bus Interchange is part of a bigger picture aimed at improving public transport infrastructure across the south east Metro region. It’s all about making those connections easier and more sustainable.
Cabinet Secretary for Transport and North Wales, Ken Skates, couldn’t be more thrilled with the new hub. He said:
“I am delighted that the new bus interchange is helping to deliver a better bus network across southeast Wales, connecting communities across the capital city and providing people with a real sustainable travel alternative.
“We know that buses are a lifeline for many people to get to work, visit friends and family and gain access to services and that is why we are taking radical action to improve local bus services across Wales.
“Early next year we will be introducing a bill that will allow us to design a network that will deliver a more customer-focused, integrated network of services.”
Let’s not forget about accessibility, a top priority in the design of the new interchange. Not only are ambassadors on hand to assist when needed, but the concourse also boasts tactile flooring to help blind and partially sighted passengers, alongside an accessibility map that directs people to key bays and facilities.Dr Robert Gravelle, TfW Multi Modal Access & Inclusion Manager, shared his thoughts on the facility:
“We were pleased to undertake a tour of the Cardiff Bus Interchange with the Cabinet Secretary for Transport and North Wales, Ken Skates. It was encouraging to see how the early involvement of the Panel has helped to make the Interchange an accessible and welcoming environment for disabled people. We also held a roundtable discussion on the barriers faced by disabled travellers using Public Transport, and, with the leadership and support of TfW’s Access and Inclusion team, we will continue to work for accessible and integrated transport for all our communities.”
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